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PN58C6500TFXZA Fast Track Troubleshooting Manual, Rev. 1/10/12
No Service Bulletins
Y Buffer X Buffer
X Main
SMPS
Y Main
Please check GSPN for parts update!
Quick Parts List:
Version Parts No Short Description
Main
I003 BN44-00334A SMPS
Logic I003 BN94-03316Q Main PCB
I003 BN96-12687A Buffer F
I003 BN96-12688A Buffer G
Woofer
I003 BN96-14111A Logic Main PCB
I003 BN96-14336C Function & IR PCB
I003 BN96-14977A X Main
Buffer E Buffer F I003 BN96-14978A Buffer X
I003 BN96-14979A Y Main
I003 BN96-14980A Y - Upper
HELP: 1-888-751-4086 (Tech Support) Latest Firmware: Please check I003 BN96-14981A Y - Lower
1-866-894-0637 (FE) Samsung.com for latest update! I003 BN96-14982A Buffer E
I003 BN96-13433A Panel
2010 PDP Firmware for Valencia 1G (T-
GSPN VALAUSC, 1035.0)
I003 BN96-12993C Front Cover
http://gspn3.samsungcsportal.com Firmware for Valencia 1G Model I003 BN96-13009C Rear Cover
PLUS ONE Ver: 1035.0 Folder Name: T-VALAUSC I003 BN96-13020C Stand Base
http://my.plus1solutions.net/clientPortals/samsung Description: Support Netflix 2.1 and MLB.tv I003 BN96-13635A Stand Guide Neck
apps. And this firmware prevents below I003 BN40-00162A Tuner
HOT TIPS issues:
I003 BN96-12723S LVDS Cable
- 3D picture judders when 'Motion Judder
-Power On Problems: (pg. 3) Canceller' is set to 'Smooth' or 'Standard'. I003 BN96-12942B Speaker
-Video Problems: (pg. 4) - USB Power Overload' message pops up even I003 BN96-13273B Speaker
USB port is not connected I003 BN59-01042A Remote
- HDMI ports recognition error and signal loose I003 BN96-09872R Power Cord
- Plug & Play is displayed whenever turning on I003 BN96-10788A Accessory Pack
TV.
PN58C6500TFXZA Fast Track Troubleshooting Manual
CN4001
Power On Sequence:
CN5001
1. STBY 5V (CN801, #2, 5v)
2. PS_ON (CN801, #1, 3.3v-0v)
3. VS_ ON (CN802, #6, 0-3.3v)
4. Panel should illuminate briefly
PN58C6500TFXZA Fast Track Troubleshooting Manual
Sample
"VITAL SIGNS"
When troubleshooting, It's very important to first check Vs, Va, Vsc & Ve
If Vs is missing (0V), disconnect power and check for short. Use ohm
Power Supply Trouble Shooting Notes: meter to measure resistance while disconnecting Y-Board & X-Board
supply feeds one at a time.
2010/2011 models
Turn Power On and Test SMPS with shorted connector removed for
Will not be run with the "X" or "Y" main disconnected. The SMPS will correct Vs voltage verification. (It may only come up briefly but to full
shut down immediately. However if a meter is first connected to the level). Be careful not to reconnect power connectors until Vs falls below
test point when power is applied it will read the correct voltage briefly 10V.
before shut- ting down.(You have enough time to check key
If Va is low or missing, disconnect power connectors to Address Boards
voltages)
and Check to see if SMPS Supply is restored. (Note Va feed normally
CAUTION: Do not reconnect any connectors to SMPS or Y/X Boards passes through the Y-Drive to the Address Boards (Logic Buffer Boards).
until power has been turned off long enough for Vs to drop below 10V If Vsc is low or missing and Vs is OK, the failure is with the Y-Board
or damage will occur to X or Y Boards. .
since the Y-Board generates the Vsc voltage from the supplied Vs.
SMPS Over Current Protection If Ve is low or missing and Vs is OK, the failure is with the X-Board since the
Ve is generated by the X-Board from the supplied Vs. (Please note: In some
If a short circuit occurs on either the VS or VA voltage lines, the SMPS rare cases the Ve is generated by the Y-Board fed to the X-Board.)
stops operating, but should not fail. When the short circuit is removed
from the source line, the Power Supply will operate normally again. Other SMPS Voltages:
Many SMPS Supplies are replaced needlessly! Check Low Voltage feeds to the Main Board and other supplied Assemblies.
3
PN58C6500TFXZA Fast Track Troubleshooting Manual
TROUBLESHOOTING VIDEO PROBLEMS
1. Verify Video Operation 2. Using Test Patterns in Service Mode
a) Customer Picture Test (if available) - ENTERING SERVICE MODE