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SERVICE BULLETIN FAX
Issued by Canon Europa N.V.
MODEL: FAX-B100, FAX-B110, MultiPASS 10 No.: B100-041
(HX97-06647-02)
Date: 22.08.97
SUBJECT: RATTLING NOISE IN (Thailand version) ADFs
Faulty dimensions in the shaft bearing of the Lower Document Guide Cover (HB1-1260) may cause a
rattling noise in (Thailand version) ADFs.
As a production countermeasure, the Lower Document Guide Cover (HB1-1260) mould and the
measurements of the shaft bearing section have been corrected.
SERVICING
BUSHING (HS5-1028) and GEAR WITH ONEWAY CLUTCH , 39T (HS5-0119) should be replaced.
If this countermeasure fails to clear the problem, please replace the Lower Document Guide Cover
(HB1-1260).
REMARK
There are two kinds of BUSHING (HS5-1028) and GEAR WITH ONEWAY CLUTCH, 39T (HS5-0119).
One is made in Thailand and the other is made in Japan. For various reasons, the dimensions of the
latter turned out to be slightly larger than those of the former; only the former kind of BUSHING and
GEAR WITH CLUTCH causes the problem. However, all SERVICE PARTS supplied to you are of
the latter (correct) kind.
AFFECTED MACHINES
Machines with the serial numbers listed below have been equipped with the BUSHING and GEAR
WITH CLUTCH made in Thailand (i.e. the incorrect kind).
MODEL SERIAL NUMBER
FAX-B100 EVF40921 ~ 41820
MultiPASS 10 EVF41821 ~ 42100
EVF34241
EVF34249
EVF34211 ~ 34234
EVF34331 ~ 34359
FAX-B110 EVP45003 ~ 45004