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PN63C8000YFXZA Fast Track Troubleshooting Manual, Rev. 1/11/12
Y Buffer No Service Bulletins
X Buffer
SMPS
X Main
Please check GSPN for parts update!
Y Main
Quick Parts List:
Version Parts No Short Description
I002 BN44-00334A SMPS
Logic I002 BN94-03313Y Main PCB
Main I002 BN96-12689A X Main
I002 BN96-12690A Buffer X Up
I002 BN96-12691A Buffer X Down
Woofer I002 BN96-12692A Y Main
I002 BN96-12693A Buffer Y Up
Buffer F Buffer G
Buffer E I002 BN96-12694A Buffer Y Down
I002 BN96-12696A Buffer E
I002 BN96-12697A Buffer F
Latest Firmware: Please check I002 BN96-12698A Buffer G
HELP : 1-888-751-4086 (Tech Support) Samsung.com for latest update! I002 BN96-14112A Logic Main PCB
1-866-894-0637 (FE) 2010 PDP Firmware for Valencia 1G (T- I002 BN96-14504B Function & IR PCB
GSPN VALAUSC, 1035.0) I002 BN96-13447A Panel
http://gspn3.samsungcsportal.com Firmware for Valencia 1G Model I002 BN96-13010B Rear Cover
-. Version : 1035.0. Name: T-VALAUSC
I002 BN96-13026A Stand Base
-. Related Models: PDP: C6400, C6500,
PLUS ONE I002 BN96-14152A Front Cover
C7000, C800
http://my.plus1solutions.net/clientPortals/samsung -. Desc: Support Netflix 2.1 and MLB.tv apps. I002 BN96-14267A Stand Guide
and this firmware prevents below issues: I002 BN40-00162A Tuner
HOT TIPS - 3D picture judders when 'Motion Judder I002 BN59-01055A Remote
-Power On Problems: (pg. 3) Canceller' is set to 'Smooth' or 'Standard'. I002 BN96-12723T LVDS Cable
-'USB Power Overload' message pops up I002 BN96-12942C Speaker
-Video Problems: (pg. 4) even USB port is not connected
I002 BN96-13273C Speaker
- HDMI ports recognition error and signal
I002 BN96-09872R Power Cord
loose
- Plug & Play is displayed whenever turning I002 BN96-10788A Accessory Pack
PN63C8000YFXZA Fast Track Troubleshooting Manual
CN4001
Power On Sequence:
CN5003
1. STBY 5V (CN801, #2, 5v)
2. PS_ON (CN801, #1, 3.3v-0v)
3. VS_ ON (CN802, #6, 0-3.3v)
4. Panel should illuminate briefly
PN63C8000YFXZA Fast Track Troubleshooting Manual
Sample
"VITAL SIGNS"
When troubleshooting, It's very important to first check Vs, Va, Vsc & Ve
If Vs is missing (0V), disconnect power and check for short. Use ohm
Power Supply Trouble Shooting Notes: meter to measure resistance while disconnecting Y-Board & X-Board
supply feeds one at a time.
2010/2011 models
Turn Power On and Test SMPS with shorted connector removed for
Will not be run with the "X" or "Y" main disconnected. The SMPS will correct Vs voltage verification. (It may only come up briefly but to full
shut down immediately. However if a meter is first connected to the level). Be careful not to reconnect power connectors until Vs falls below
test point when power is applied it will read the correct voltage briefly 10V.
before shut- ting down.(You have enough time to check key
If Va is low or missing, disconnect power connectors to Address Boards
voltages)
and Check to see if SMPS Supply is restored. (Note Va feed normally
CAUTION: Do not reconnect any connectors to SMPS or Y/X Boards passes through the Y-Drive to the Address Boards (Logic Buffer Boards).
until power has been turned off long enough for Vs to drop below 10V If Vsc is low or missing and Vs is OK, the failure is with the Y-Board
or damage will occur to X or Y Boards. .
since the Y-Board generates the Vsc voltage from the supplied Vs.
SMPS Over Current Protection If Ve is low or missing and Vs is OK, the failure is with the X-Board since the
Ve is generated by the X-Board from the supplied Vs. (Please note: In some
If a short circuit occurs on either the VS or VA voltage lines, the SMPS rare cases the Ve is generated by the Y-Board fed to the X-Board.)
stops operating, but should not fail. When the short circuit is removed
from the source line, the Power Supply will operate normally again. Other SMPS Voltages:
Many SMPS Supplies are replaced needlessly! Check Low Voltage feeds to the Main Board and other supplied Assemblies.
3
PN63C8000YFXZA Fast Track Troubleshooting Manual
TROUBLESHOOTING VIDEO PROBLEMS
1. Verify Video Operation 2. Using Test Patterns in Service Mode
a) Customer Picture Test (if available) - ENTERING SERVICE MODE