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Compaq Armada M700
Series of Personal Computers
Maintenance and Service Guide
Notice
2001 Compaq Computer Corporation.
COMPAQ, the Compaq logo, and ARMADA Registered in U. S. Patent and Trademark Office
Microsoft, Windows, and Windows NT, are registered trademarks of Microsoft Corporation. Intel and Pentium
are registered trademarks of Intel Corporation. Imation and SuperDisk are trademarks of Imation Enterprises
Corporation.
All other product names mentioned herein may be trademarks or registered trademarks of their respective
companies.

Compaq shall not be liable for technical or editorial errors or omissions contained herein.
The information in this publication is provided "as is" without warranty of any kind. The entire
risk arising out of the use of this information remains with the recipient. In no event shall
Compaq be liable for any direct, consequential, incidental, special, punitive or other damages
whatsoever (including without limitation, damages for loss of business profits, business
interruption or loss of business information), even if Compaq has been advised of the possibility
of such damages and whether in an action or contract or tort, including negligence.
The limited warranties for Compaq products are exclusively set forth in the documentation
accompanying such products. Nothing herein should be construed as constituting a further or
additional warranty.

MAINTENANCE AND SERVICE GUIDE
Compaq Armada M700 Series of Personal Computers
Seventh Edition (March 2001)
First Edition (July 1999)
Published in the U.S.A., U.K., Singapore, and Taiwan.
Documentation Part Number 125403-007
Spare Part Number 158340-001
C ONTENTS

preface
USING THIS GUIDE
Symbols ............................................................................................................................................ ix
Technical Notes ................................................................................................................................ ix
Serial Number.................................................................................................................................... x
Locating Additional Information....................................................................................................... x

chapter 1
PRODUCT DESCRIPTION
1.1 Computer Features and Models ...................................................................................................1-1
Models ............................................................................................................................................1-2
Features...........................................................................................................................................1-6
Intelligent Manageability ...............................................................................................................1-6
Accessing the Web Agent...............................................................................................................1-7
Asset Management .........................................................................................................................1-7
Fault Management ..........................................................................................................................1-8
Security Management.....................................................................................................................1-8
Configuration Management............................................................................................................1-9
Managing Power.............................................................................................................................1-9
Accessing Power Management.......................................................................................................1-9
Power Management Levels ............................................................................................................1-9
1.2 Computer Components ..............................................................................................................1-10
System Memory Options..............................................................................................................1-10
Power Equipment .........................................................................................................................1-11
Mass Storage Devices...................................................................................................................1-11
1.3 Computer External Components................................................................................................1-12
Front Components ........................................................................................................................1-12
Rear Components .........................................................................................................................1-13
Left Side Components ..................................................................................................................1-14
Right Side Components ................................................................................................................1-15
Top Components...........................................................................................................................1-16
Bottom Components .....................................................................................................................1-18
EasyPoint IV Pointing Stick Model Components ........................................................................1-19
TouchPad Components.................................................................................................................1-20
1.4 Design Overview .......................................................................................................................1-21
System Board................................................................................................................................1-21

Table of Contents v
chapter 2
TROUBLESHOOTING
2.1 Preliminary Steps.........................................................................................................................2-2
2.2 Clearing Passwords......................................................................................................................2-3
2.3 Power-On Self-Test (POST)........................................................................................................2-3
2.4 POST Error Messages .................................................................................................................2-4
2.5 Compaq Utilities..........................................................................................................................2-7
Selecting Computer Setup or Compaq Diagnostics for Windows .................................................2-7
Using Compaq Diagnostics for Windows ....................................................................................2-11
Factory Default Settings...............................................................................................................2-11
2.6 Troubleshooting Without Diagnostics.......................................................................................2-13
Before Replacing Parts.................................................................................................................2-13
Obtaining Update Information with Info Messenger ...................................................................2-13
Checklist for Solving Problems....................................................................................................2-14

chapter 3
ILLUSTRATED PARTS CATALOG
3.1 Serial Number Location...............................................................................................................3-1
3.2 Computer System Major Components ........................................................................................3-2
3.3 Plastics Kit Components..............................................................................................................3-8
3.4 Cable Kit Components...............................................................................................................3-10
3.5 Mass Storage Devices................................................................................................................3-11
3.6 Miscellaneous ............................................................................................................................3-12

chapter 4
REMOVAL AND REPLACEMENT PRELIMINARIES
4.1 Tools Required ............................................................................................................................4-1
4.2 Service Considerations ................................................................................................................4-1
Plastic Parts ....................................................................................................................................4-1
Cables and Connectors ...................................................................................................................4-2
4.3 Preventing Damage to Removable Drives ..................................................................................4-2
4.4 Preventing Electrostatic Damage ................................................................................................4-3
Packaging and Transporting Precautions .......................................................................................4-3
Workstation Precautions.................................................................................................................4-4
Grounding Equipment and Methods ..............................................................................................4-5
Electrostatic Voltage Levels and Protective Materials ..................................................................4-6

chapter 5
REMOVAL AND REPLACEMENT PROCEDURES
5.1 Serial Number..............................................................................................................................5-1
5.2 Disassembly Sequence Chart.......................................................................................................5-2
5.3 Disconnecting the Computer .......................................................................................................5-3
5.4 Computer Feet .............................................................................................................................5-4
5.5 Preparing the Computer for Disassembly....................................................................................5-5

vi Table of Contents
5.6 Battery Packs ...............................................................................................................................5-6
Removing a Primary Battery Pack from the Battery Bay ..............................................................5-6
Inserting a Primary Battery Pack in the Battery Bay .....................................................................5-7
5.7 Hard Drives..................................................................................................................................5-8
Removing a Hard Drive from the Hard Drive Bay ........................................................................5-8
Inserting a Hard Drive into the Hard Drive Bay ..........................................................................5-10
5.8 MultiBay Devices ......................................................................................................................5-11
Removing MultiBay Devices .......................................................................................................5-11
Inserting MultiBay Devices..........................................................................................................5-12
Inserting a Hard Drive into the MultiBay Adapter.......................................................................5-13
5.9 PC Cards ....................................................................................................................................5-14
Removing a PC Card ....................................................................................................................5-15
Inserting a PC Card.......................................................................................................................5-16
5.10 Modem/Combo Card ...............................................................................................................5-17
5.11 RTC Battery.............................................................................................................................5-19
5.12 Keyboard..................................................................................................................................5-20
5.13 Memory Expansion..................................................................................................................5-22
Removing a Memory Expansion Board .......................................................................................5-22
Installing a Memory Expansion Board.........................................................................................5-23
5.14 Switch Cover............................................................................................................................5-24
5.15 Display Assembly....................................................................................................................5-26
5.16 Top Cover ................................................................................................................................5-29
5.17 USB Board...............................................................................................................................5-33
5.18 Voltage Converter Board.........................................................................................................5-34
5.19 Infrared Board..........................................................................................................................5-35
5.20 System Board...........................................................................................................................5-36
5.21 Fan ...........................................................................................................................................5-40

chapter 6
SPECIFICATIONS
6.1 Physical and Environmental ........................................................................................................6-1
6.2 Display .........................................................................................................................................6-2
6.3 Hard Drive ...................................................................................................................................6-3
6.4 Diskette Drive..............................................................................................................................6-4
6.5 CD-ROM Drive ...........................................................................................................................6-5
6.6 DVD-ROM Drive ........................................................................................................................6-6
6.7 LS-120 Drive ...............................................................................................................................6-7
6.8 Battery Pack.................................................................................................................................6-8
6.9 System DMA ...............................................................................................................................6-8
6.10 System Interrupts .......................................................................................................................6-9
6.11 System I/O Addresses..............................................................................................................6-10
6.12 System Memory Map ..............................................................................................................6-12

Table of Contents vii
appendix A
CONNECTOR PIN ASSIGNMENTS.................................................................................................................... A-1

appendix B
POWER CORD SET REQUIREMENTS
3-Conductor Power Cord Set......................................................................................................... B-1
Country-Specific Requirements .................................................................................................... B-2

Index ........................................................................................................................................................I-1

viii Table of Contents
preface

U SING T HIS G UIDE
This Maintenance and Service Guide is a troubleshooting reference that can be used
when servicing the Compaq Armada M700 Series of Personal Computers.

Compaq Computer Corporation reserves the right to make changes to the
Compaq Armada M700 Series of Personal Computers without notice.

Symbols

WARNING: Text set off in this manner indicates that failure to follow directions in the
warning could result in bodily harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions in the
caution could result in damage to equipment or loss of information.

IMPORTANT: Text set off in this manner presents clarifying information or specific
instructions.

NOTE: Text set off in this manner presents commentary, sidelights, or interesting points
of information.

Technical Notes

WARNING: Only authorized technicians trained by Compaq should repair this equipment.
! All troubleshooting and repair procedures are detailed to allow only subassembly/module
level repair. Because of the complexity of the individual boards and subassemblies, no
one should attempt to make repairs at the component level or to make modifications to
any printed wiring board. Improper repairs can create a safety hazard. Any indication of
component replacement or printed wiring board modification may void any warranty or
exchange allowances.
WARNING: The computer is designed to be electrically grounded. To ensure proper
! operation, plug the AC power cord into a properly grounded electrical outlet only.
CAUTION: To properly ventilate the system, you must provide at least 3 inches
(7.62 cm) of clearance on the left and right sides of the computer.

Preface ix
Serial Number
When requesting information or ordering spare parts, provide the computer serial
number. The serial number is on the bottom of the computer.

Locating Additional Information
In addition to this guide, the following documentation provides information for the
computer:
I Compaq Armada M700 Series of Personal Computers documentation set
I Getting Started, Microsoft Windows 98
I Introducing Microsoft Windows NT Workstation & Microsoft Windows 95
I Compaq Service Training Guides
I Compaq Service Advisories and Bulletins
I Compaq QuickFind
I Compaq Service Quick Reference Guide
I Compaq Armada M700 Maintenance and Service Guide
I Compaq Armada M700 Technical Reference Guide
I Compaq Web site at:
http://www.compaq.com

x Preface
chapter
1
P RODUCT D ESCRIPTION

1.1 Computer Features and Models
The Compaq Armada M700 Series of Personal Computers offers advanced modularity,
Intel Pentium III and II processors, and extensive multimedia support.

Figure 1-1. Compaq Armada M700 Personal Computer

Product Description 1-1
Models
The Armada M700 models are shown in Table 1-1. The computer model designation is
composed of a group of characters that define each model's features.

Table 1-1
Models and Model Naming Convention
Compaq Armada M700 Series of Personal Computers
Key
A M 7 P3 850 T 4 X 20 V M 128 98 N S F
1 2 3 4 5-6 7-9 10 11 12 13-14 15 16 17-19 20-21 22 23 24
Key Description Options
1 Brand designator A = Armada
2 Segment M = Mobility
designator
3 Series 7 = 700
4 Blank
5-6 Processor type P3 = Intel Pentium III P2 = Intel Pentium II
7-9 Processor speed 1 = 1 GHz 650 = 650 MHz
900 = 900 MHz 500 = 500 MHz
850 = 850 MHz 450 = 400 MHz
750 = 750 MHz 400 = 400 MHz
700 = 700 MHz 366 = 366 MHz
10 Panel type T = TFT
11 Panel size 4 = 14.x" 3 = 13.x"
12 Panel resolution X = XGA
13-14 Hard drive size (in 30 = 30.0 GB 10 = 10.0 GB
GB, 1-2 digits) 20 = 20.0 GB 6 = 6.4 GB
12 = 12.0 GB
15 Optical drive D = CD-ROM V = DVD-ROM R = CD-RW
16 Integrated M = Mini PCI V.90 Modem C = NIC/modem
communication 0 = none combination
17-19 RAM (in MB, 128 = 128 MB 64 = 64 MB
2-3 digits)
20-21 Operating system 95 = Windows 95 N4 = Windows NT 4.0
98 = Windows 98 N2 = Windows NT 4.0/2000
58 = Windows 95/98 dual dual install
install
22 NAFTA N = NAFTA
23 Pointing device S = Pointing stick
24 Security

1-2 Product Description
Table 1-2
Models and Model Naming Convention
Compaq Armada M700 Series of Personal Computers
1 2 3 4 5-6 7-9 10 11 12 13-14 15 16 17-19 20-21 22 23 24 SKU#
2
A M 7 P3 1 T 4 X 30 R C 128 N2 S 470011-XXX
2
A M 7 P3 1 T 4 X 30 R C 128 SE S 470011-XXX
2
A M 7 P3 1 T 4 X 30 R C 128 N2 S 470011-XXX
2
A M 7 P3 1 T 4 X 30 R C 128 SE S 470011-XXX
2
A M 7 P3 1 T 4 X 30 R 0 128 N2 S 470011-XXX
2
A M 7 P3 1 T 4 X 30 R 0 128 SE S 470011-XXX
2
A M 7 P3 1 T 4 X 20 V C 128 N2 S 470011-XXX
2
A M 7 P3 1 T 4 X 20 V C 128 SE S 470011-XXX
2
A M 7 P3 1 T 4 X 20 V C 128 N2 S 470011-XXX
2
A M 7 P3 1 T 4 X 20 V C 128 SE S 470011-XXX
2
A M 7 P3 1 T 4 X 20 V 0 128 2K S 470011-XXX
2
A M 7 P3 1 T 4 X 20 V 0 128 98 S 470011-XXX
2
A M 7 P3 850 T 4 X 20 V 0 128 98 S 215198-XX2
2
A M 7 P3 850 T 4 X 20 V C 128 98 S 215198-XX3
2
A M 7 P3 850 T 4 X 20 V 0 128 N2 S 215198-XX8
2
A M 7 P3 850 T 4 X 20 V C 128 N2 S 215198-XX9
2
A M 7 P3 850 T 4 X 20 V C 128 98 S 215199-XX2
2
A M 7 P3 850 T 4 X 20 V C 128 N2 S 215199-XX8
1
A M 7 P3 750 T 4 X 12 V 0 64 58 S 206645-XX2
1
A M 7 P3 750 T 4 X 12 V 0 128 N2 S 206645-XX8
1
A M 7 P3 750 T 4 X 12 V M 64 58 S 206646-XX3
1
A M 7 P3 750 T 4 X 12 V M 128 N2 S 206646-XX9
1
A M 7 P3 750 T 4 X 12 V C 64 58 S 206647-XX2
1
A M 7 P3 750 T 4 X 12 V C 128 N2 S 206647-XX8
A M 7 P3 700 T 3 X 10 D 0 128 98 S 215191-XX2
A M 7 P3 700 T 3 X 10 D C 128 98 S 215191-XX3
A M 7 P3 700 T 3 X 10 D 0 128 N2 S 215191-XX8
A M 7 P3 700 T 3 X 10 D C 128 N2 S 215191-XX9
A M 7 P3 700 T 3 X 10 D C 128 98 S 215197-XX2
A M 7 P3 700 T 3 X 10 D C 128 N2 S 215197-XX8
1
A M 7 P3 700 T 4 X 12 V 0 64 98 S 205860-XX2
1
A M 7 P3 700 T 4 X 12 V 0 64 N4 S 205860-XX6
1
A M 7 P3 700 T 4 X 12 V 0 64 N2 S 205860-XX8
1
A M 7 P3 700 T 4 X 12 V M 64 58 S 205861-XX2
1
A M 7 P3 700 T 4 X 12 V M 64 58 N S 205861-XX3
1
A M 7 P3 700 T 4 X 12 V M 64 N4 S 205861-XX6
1
A M 7 P3 700 T 4 X 12 V M 64 N4 N S 205861-XX7
1
A M 7 P3 700 T 4 X 12 V M 64 N2 S 205861-XX8
1
A M 7 P3 700 T 4 X 12 V M 64 N2 N S 205861-XX9
1
A M 7 P3 700 T 4 X 12 V C 64 98 S 205862-XX2
1
A M 7 P3 700 T 4 X 12 V C 64 N4 S 205862-XX6
1
A M 7 P3 700 T 4 X 12 V C 64 N2 S 205862-XX8
1 2
4X DVD-ROM drive 8X DVD-ROM drive
Continued

Product Description 1-3
Table 1-2 continued
1 2 3 4 5-6 7-9 10 11 12 13-14 15 16 17-19 20-21 22 23 24 SKU#
A M 7 P3 650 T 4 X 6 D 0 64 58 S 205857-XX2
A M 7 P3 650 T 4 X 6 D 0 64 N4 S 205857-XX6
A M 7 P3 650 T 4 X 6 D 0 64 N2 S 205857-XX8
A M 7 P3 650 T 4 X 6 D M 64 58 S 205858-XX2
A M 7 P3 650 T 4 X 6 D M 64 58 N S 205858-XX3
A M 7 P3 650 T 4 X 6 D M 64 N4 S 205858-XX6
A M 7 P3 650 T 4 X 6 D M 64 N4 N S 205858-XX7
A M 7 P3 650 T 4 X 6 D M 64 N2 S 205858-XX8
A M 7 P3 650 T 4 X 6 D M 64 N2 N S 205858-XX9
A M 7 P3 650 T 4 X 6 D C 64 58 S 205859-XX2
A M 7 P3 650 T 4 X 6 D C 64 N4 S 205859-XX6
A M 7 P3 650 T 4 X 6 D C 64 N2 S 205859-XX8
1
A M 7 P3 500 T 4 X 12 V 0 64 58 S 139114-XX2
1
A M 7 P3 500 T 4 X 12 V 0 64 N4 S 139114-XX6
1
A M 7 P3 500 T 4 X 12 V 0 64 N2 S 139114-XX8
1
A M 7 P3 500 T 4 X 12 V M 64 58 S 139116-XX2
1
A M 7 P3 500 T 4 X 12 V M 64 58 N S 139116-XX3
1
A M 7 P3 500 T 4 X 12 V M 64 N4 S 139116-XX6
1
A M 7 P3 500 T 4 X 12 V M 64 N2 S 139116-XX8
1
A M 7 P3 500 T 4 X 12 V C 64 58 S 140141-XX2
1
A M 7 P3 500 T 4 X 12 V C 64 58 N S 140141-XX3
1
A M 7 P3 500 T 4 X 12 V C 64 N4 S 140141-XX6
1
A M 7 P3 500 T 4 X 12 V C 64 N2 S 140141-XX8
A M 7 P3 450 T 4 X 6 D 0 64 58 S 159695-XX2
A M 7 P3 450 T 4 X 6 D 0 64 N4 S 159695-XX6
A M 7 P3 450 T 4 X 6 D M 64 58 S 159696-XX2
A M 7 P3 450 T 4 X 6 D M 64 58 N S 159696-XX3
A M 7 P3 450 T 4 X 6 D M 64 N4 S 159696-XX6
A M 7 P3 450 T 4 X 6 0 C 64 58 S 159697-XX2
A M 7 P3 450 T 4 X 6 D C 64 58 N S 159697-XX3
A M 7 P3 450 T 4 X 6 0 C 64 N4 S 159697-XX6
A M 7 P3 450 T 3 X 6 D 0 64 58 S 139117-XX2
A M 7 P3 450 T 3 X 6 D 0 64 N4 S 139117-XX6
A M 7 P3 450 T 3 X 6 D 0 64 N2 S 139117-XX8
A M 7 P3 450 T 3 X 6 D M 64 58 S 139120-XX2
A M 7 P3 450 T 3 X 6 D M 64 N4 S 139120-XX6
A M 7 P3 450 T 3 X 6 D M 64 N2 S 139120-XX8
A M 7 P3 450 T 3 X 6 D C 64 58 S 140142-XX2
A M 7 P3 450 T 3 X 6 D C 64 N4 S 140142-XX6
A M 7 P3 450 T 3 X 6 D C 64 N2 S 140142-XX8
1 2
4X DVD-ROM drive 8X DVD-ROM drive
Continued

1-4 Product Description
Table 1-2 continued
1 2 3 4 5-6 7-9 10 11 12 13-14 15 16 17-19 20-21 22 23 24 SKU#
1
A M 7 P2 400 T 4 X 10 V 0 64 95 S 400326-XX2
1
A M 7 P2 400 T 4 X 10 V M 64 95 S 400327-XX2
1
A M 7 P2 400 T 4 X 10 V C 64 95 S 124939-XX2
1
A M 7 P2 400 T 4 X 10 V 0 64 98 S 400324-XX4
1
A M 7 P2 400 T 4 X 10 V M 64 98 S 400325-XX4
1
A M 7 P2 400 T 4 X 10 V C 64 98 S 124940-XX4
1
A M 7 P2 400 T 4 X 10 V 0 64 N4 S 400322-XX6
1
A M 7 P2 400 T 4 X 10 V M 64 98 N S 400325-XX5
1
A M 7 P2 400 T 4 X 10 V M 64 N4 S 400323-XX6
1
A M 7 P2 400 T 4 X 10 V C 64 N4 S 124941-XX6
A M 7 P2 366 T 4 X 6 D M 64 95 S 149207-XX2
A M 7 P2 366 T 4 X 6 D M 64 98 S 149207-XX4
A M 7 P2 366 T 4 X 6 D M 64 98 N S 149207-XX5
A M 7 P2 366 T 4 X 6 D M 64 N4 S 149207-XX6
A M 7 P2 366 T 4 X 6 D C 64 95 S 149208-XX2
A M 7 P2 366 T 4 X 6 D C 64 95 S 149208-XX4
A M 7 P2 366 T 4 X 6 D C 64 95 S 149208-XX6
A M 7 P2 366 T 4 X 6 D O 64 95 S 152550-XX2
A M 7 P2 366 T 4 X 6 D O 64 N4 S 152550-XX6
A M 7 P2 366 T 3 X 6 D M 64 95 S 164462-XX2
A M 7 P2 366 T 3 X 6 D M 64 98 S 164462-XX4
A M 7 P2 366 T 3 X 6 D M 64 98 N S 164462-XX5
A M 7 P2 366 T 3 X 6 D M 64 N4 S 164462-XX6
A M 7 P2 366 T 3 X 6 D 0 64 95 S 400332-XX2
A M 7 P2 366 T 3 X 6 D M 64 N4 S 400333-XX2
A M 7 P2 366 T 3 X 6 D 0 64 98 S 400330-XX4
A M 7 P2 366 T 3 X 6 D M 64 98 S 400331-XX4
A M 7 P2 366 T 3 X 6 D C 64 95 S 124898-XX2
A M 7 P2 366 T 3 X 6 D C 64 98 S 124899-XX4
A M 7 P2 366 T 3 X 6 D 0 64 N4 S 400328-XX6
A M 7 P2 366 T 3 X 6 D M 64 N4 S 400329-XX6
A M 7 P2 366 T 3 X 6 D C 64 N4 S 124938-XX6
1 2
4X DVD-ROM drive 8X DVD-ROM drive

Product Description 1-5
Features
The computer has the following standard features:
I Intel Pentium III 1-GHz, 900-, 850-, 750-, 700-, 650-, 600- or 450-MHz processors,
or Intel Pentium II 400- or 366-MHz processors, depending on computer model
I 8-MB SDRAM (synchronous graphics)
I 64-MB of SDRAM (synchronous); expandable to 288 MB
I 13.3- or 14.1-inch XGA TFT color display; true color (24-bit) support
I Keyboard with Easy Access Buttons and an EasyPoint IV pointing device or
Synaptics TouchPad, depending on computer model
I External AC Adapter
I 6- or 8-cell Lithium ion (Li-ion) battery pack plus the MultiBay battery pack
(available only as an option)
I Removable 30.0-, 20.0-, 12.0-, 10.0-, or 6.4-GB hard drive, depending on computer
model
I Mini PCI Type I slot which accommodates modem, network interface connection
(NIC), or combination modem/NIC (combo) card. Cable connections are provided to
RJ-11 and RJ-45 jacks on the system for modem and NIC connections, respectively.
I External diskette drive and cable
I MultiBay that supports a diskette drive, SuperDisk LS-120 drive, CD-ROM drive,
CD-RW drive, DVD-ROM drive, second hard drive, or MultiBay battery pack
I Two PC Card slots that accept 32- and 16-bit Type I, II, and III PC Cards, with
zoomed video interface in both slots
I Ports and connectors for external equipment, including universal serial bus (USB),
serial, parallel, external monitor, composite TV out, and PS/2-compatible pointing
device or keyboard
I Built-in stereo speakers featuring Compaq PremierSound, microphone, and stereo
speaker/headphone jack for stereo audio sound with electronic equalization and
wave table synthesis
I Security features
I Energy Star-compliant power saving features

Intelligent Manageability
Intelligent Manageability consists of preinstalled software tools for the computer and
Compaq servers that assist in tracking, troubleshooting, protecting, and maintaining the
computer. It provides the following functions:
I Asset Management--provides detailed configuration and diagnostic information.
I Fault Management--prevents, predicts, and alerts of impending hardware
problems.
I Security Management--protects unauthorized access to data and components.

1-6 Product Description
I Configuration Management--optimizes the computer by providing the latest
drivers, utilities, and software, which are available on CD-ROM and the Compaq
Web site at:
www.compaq.com/support/portables
NOTE: For further help with Intelligent Manageability, select Start ! Compaq
Information Center ! Intelligent Manageability

Accessing the Web Agent
The computer may have a preinstalled Web Agent that allows computer configuration
information to be viewed using Web technology. To access this feature, select Start !
Compaq Information Center ! Insight Web Management.

If the computer does not have a preinstalled Web Agent, it can be downloaded from the
Compaq Web site at:
www.compaq.com

Asset Management
AssetControl enables component information to be retrieved when on the road or
connected to the network.

AssetControl also enables the network administrator to remotely retrieve information
from any Compaq computer connected to the network. The information can be used to
assist in tracking and maintaining the computer and its components. It provides the
following information:
I Inventory information--The network administrator can retrieve information about
the computer over the network by using Compaq Insight Manager or any PC
management tool provided by Compaq Solution Partners. Asset control information
retrieved from the computer includes:
I Manufacturer, model, and serial number of Compaq computers, monitors, hard
drives, battery packs, memory boards, processor speeds, and operating systems
I Asset tag: the computer and battery pack Asset tag numbers and the computer
ownership tag can be changed by accessing Computer Setup ! Security !
System IDs.
I System board and ROM revision levels
I BIOS settings
I Diagnostic information--Diagnostics for Windows includes information on hard
drives, ports, and video, sound, and other components. This application also allows
the user to run multithreaded tests on hardware components. If problems are found,
recommendations are provided.
All of the above information can be viewed, printed, or saved.

Product Description 1-7
Fault Management
Fault Management features minimize downtime and data loss by monitoring system
performance and generating the following alerts:

" Hard drive alert--provides 72-hour advance warning of impending hard drive
problems and can automatically start optional backup software. Alerts can be
enabled, disabled, and tested, and software can be set to back up information
whenever a hard drive alert occurs.
" System temperature alert--reports overheating. As the system temperature rises,
this feature first adjusts fan speed and other cooling components, then displays an
alert, then shuts down the system.
" Battery pack alert--reports charging problems and battery pack failure. A battery
charging problem alert is reported only on the computer display.
" Monitor alert--diagnoses and displays external monitor operational problems.
" Memory alert--reports memory board configuration changes when a memory board
is removed, added, or reconfigured. It also provides the previous and current
configurations for comparison.
" While the computer is connected to a network, alerts pop up on the computer display
and are simultaneously reported to the network console. If the computer is not
connected to the network, the user will receive a local alert.
To set alerts, select the Intelligent Manageability icon in the system tray.

Security Management
Security Management features customize system security.
" Power-On and Setup Passwords--prevent unauthorized access to information and
computer configuration.
" DriveLock--prevents unauthorized access to hard drives.
" Device disabling--prevents unauthorized data transfer through modems, serial
ports, parallel ports, and infrared ports on the computer and an optional docking
station.
" QuickLock/QuickBlank--locks the keyboard and clears the screen.
" Ownership Tag--displays ownership information during system restart.

1-8 Product Description
Configuration Management
Configuration Management optimizes software upgrade and customer support
procedures. Compaq provides support software to optimize the performance of the
computer. This support software is accessible through a monthly CD-ROM
subscription. Support software can also be downloaded from the Compaq Web site at:
www.compaq.com/support/ portables

Managing Power
The computer comes with a collection of power management features that allow
battery operating time to be extended and power to be conserved. Use power
management to monitor most computer components such as the hard drive, processor,
and display.

Accessing Power Management
In Windows 95, select Start!Settings!Control Panel!Power to view or adjust
settings in Power Properties.

NOTE: If Windows NT 4.0 is running, select Compaq Power instead of Power. If
Windows 98 is running, select Power Management.

Power Management Levels
To extend the life of batteries, use the Battery Conservation tab in Power Properties. If
Windows 95 is running, select Start ! Settings ! Control Panel ! Power to access
Power Properties.

NOTE: If Windows NT 4.0 is running, select Compaq Power instead of Power. If
Windows 98 is running, select Power Management.

The level of battery conservation or selection of preset power management levels can
be customized.

Product Description 1-9
1.2 Computer Components

System Memory Options
The main memory subsystem supports a minimum standard 32 or 64 megabytes of
Synchronous SDRAM, and is expandable to 544 or 576 megabytes, depending on
computer model. The minimum standard Synchronous SDRAM is installed on the
system board. The upgrade SDRAM is accomplished with memory expansion boards
that are available in 32-, 64-, 128-, and 256-megabytes.

System memory can be upgraded as shown in the following table:

Table 1-3
Memory Upgrade
Base Memory installed Memory Expansion Board Total System Memory
on System Board
32 MB 64 MB 512 MB (2