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SERVICE BULLETIN
Product: French Door Refrigerator
Bulletin Number: ASC20121115001
Bulletin Date: 11/15/2012
ELECTRONICS
Models: RF260BEAE, RF261BEAE,
RF263BEAE, RF263TEAE
RF323TEDB - ALL COLORS
SUBJECT:

French Door Refrigerator door flap needs adjustment.

Symptom: When the left refrigerator section door is closed, the flap does not close
properly, creating a gap and air leakage.




Background: The door flap is too low on the door. The spring-loaded tab at the top of the
flap does not meet the cabinet actuator.

Solution: See the illustration below. Raise the left side door using C clip(s) [1]. Insert the
clip(s) between the hinge grommet [2] and the hinge [3]. Part code DA99-04158A contains 8
C clips, 2 of each thickness (1mm, 1.5mm, 2mm and 2.5mm). The number of C clips needed
depends on the size of the gap.


1 2




3


Part Code: DA99-04158A

This information is published for informational purposes only and intended for use only by personnel qualified for the specific tasks
depicted. Qualified personnel are those who, based on their training and experience, are capable of identifying risks and avoiding
potential hazards when handling or servicing a product. Only qualified personnel should repair products powered by electricity. Any
attempt to handle, service or repair the product or products by anyone other than qualified personnel could result in serious injury or
death. You agree that your use of and reliance on this information is at your sole risk. This information is subject to change or update
without notice. There are no warranties, either expressed or implied, regarding the accuracy or completeness of this information.".
Flap after adjustment Make sure the ice room seal
touches the ice chute. This fit
should not be too tight.




Production Improvements applied to new production starting in November, 2012:


Height of top tab increased by 2mm. 2mm ball added to the bottom of the flap.




Note: Consult the Samsung Service Website at (http://.service.samsungportal.com) for the Service Manual
and other information on this product.

This information is published for informational purposes only and intended for use only by personnel qualified for the specific tasks
depicted. Qualified personnel are those who, based on their training and experience, are capable of identifying risks and avoiding
potential hazards when handling or servicing a product. Only qualified personnel should repair products powered by electricity. Any
attempt to handle, service or repair the product or products by anyone other than qualified personnel could result in serious injury or
death. You agree that your use of and reliance on this information is at your sole risk. This information is subject to change or update
without notice. There are no warranties, either expressed or implied, regarding the accuracy or completeness of this information.".