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Sanyo Service Tip USIK / YX6E CHASSIS
07/27/12
SYMPTOM: If the power LED on front of the TV is turning ON for 10-20 seconds, OFF for
1-2 second and keeps repeating, the problem is most likely IC5750A. Affected models are
the 2009 & 2010 TVs (LCD and Plasma) listed.
IC5750A is located under the large shield. IC 5750A is a 48 pin NAND FLASH IC with
easy access for replacement. This will fix +80% of the boards with the symptom below.
You must use the 3
Sanyo Part Number: QXXAVD058- - -M dashes when ordering
this IC.
Chassis IC 5700 IC 5700
Version Samsung Quimonda
P37819-00 SW84 SW82
SYMPTOM: If the power LED on front of the TV is turning ON
P42849-00 SW84 SW82
for 10-20 seconds, OFF for 1-2 second and keeps repeating, the
P42849-01 SW84 SW82
problem is most likely IC5750A. Affected models are the 2009 &
P42849-02 SW84 SW82
2010 TVs (LCD and Plasma) listed.
P42849-04 SW84 SW82
P42849-05 SW84 SW82
P46849-00 SW84 SW82
P46849-01 SW84 SW82
P46849-02 SW84 SW82
P46849-03 SW84 SW82
P46819-00 SW84 SW82
P50749-00 SW84 SW82
P50749-01 SW84 SW82
P50749-02 SW84 SW82
P50749-03 SW84 SW82
P50719-00 SW84 SW82 IC5750 to be replaced
P52449-01 SW85 SW83 Check IC manufacture for either Samsung or Quimonda
P42840-02 SW84 SW82 The IC 5750A you receive will have software 84 installed in it. If
P42840-03 SW84 SW82 IC 5700's manufacture is Quimonda or TV is a 52" then the
P42840-04 SW84 SW82 software will need to be changed with the use of a USB drive.
P46840-01 SW84 SW82
P46840-02 SW84 SW82 Note : Only use this software in the Sanyo TVs listed.
If used in wrong chassis, it could cause TV not to come
P50740-01 SW84 SW82 on and IC 5750 will need to be changed again.
01/04/11
2010-4A
SANYO
TROUBLESHOOTING GUIDE
2010 MODELS
DP42840 / DP46840 / DP52440
This guide is divided into 4 sections/pages depending on type of defect:
page 1) No Green LED Power Light (LED never turns "ON")
page 2) Green LED Light is "ON", but Backlights are not "ON", or only turn "ON &
then OFF".
page 3) Green LED Light is "ON", and Backlights are "ON", but there is no video/OSD.
page 4) Green LED Light turns "ON", but turns "OFF" within 10 seconds, or LED cycles
ON & OFF.
Please select the section/page that matches your defect and follow the flow chart.
These models & chassis versions are in this guide:
DP42840-00
DP42840-01
DP42840-02
DP42840-03
DP42840-04
DP42840-07
DP46840-00
DP46840-01
DP46840-02
DP46840-03
DP52440-00
DP52440-01
DP52440-02
PLEASE KEEP THIS GUIDE.
IT WILL NOT BE PROVIDED FOR EVERY REPAIR.
[email protected]
Repair Flow Chart: Trouble Condition page 1
Green Power LED does NOT turn on. The TV is dead.
Green Power LED:
Does not turn ON.
The TV is dead.
On Main Signal Bd.:
Is the "5V_STBY" voltage
no: 0V
supplied?
(see TABLE *1.0)
no: 0V
Unplug (K8B) connector on Main Bd.
Power Bd. is not working.
On Power Bd.: Is the "5V_STBY"voltage supplied?
(see TABLE *2.0)
Replace "Power Bd."
yes: 5V
yes: 5V
Replace "Main Bd."
and "Wiring Harness"
Confirm wire harness connection
between Main Bd. & Power Bd.,
and confirm LED again.
On Main Signal Bd.: no: 0V
Is the "5V_STBY" voltage
on "K8CTR pin 1" ?
Main Bd. is not working.
yes: 5V Replace "Main Bd".
While pushing the
"Power Key SW": is the 4.6V from No voltage (0V) at K8CTR pin 3, or 4.6V always present.
"KEY SW" supplied to "K8CTR
pin 3"?
Key Switch Assy. unit will be broken.
yes Replace "Key Switch Assy."
Main Bd. is not working.
Replace "Main Bd"
(TABLE *1.0) Main Bd.: 5V_STBY Test Points
42" Models 46" Models 52" Models 5V_STBY on Main Bd. Confirmation Voltage
DP42840-00 N7AL DP46840-00 N7EK DP52440-00 N7KF Main K8B "pin 3" 5V
DP42840-01 N7AM DP46840-01 N7EEE DP52440-01 N7KFE
DP42840-02 N7AFF DP46840-02 N7EGE DP52440-02 N7KFF
DP42840-03 N7AHE DP46840-03 N7EKE
DP42840-04 N7AJE
DP42840-07 N7AS
(TABLE *2.0) Power Bd.: 5V_STBY Test Points
42" Models 46" Models 52" Models 5V_STBY on Power Bd. Confirmation Voltage
DP42840-00 N7AL DP46840-00 N7EK Power K6B "pin 3" 5V
DP42840-01 N7AM DP46840-03 N7EKE
DP42840-07 N7AS
DP42840-02 N7AFF DP46840-01 N7EEE DP52440-00 N7KF Power CN2 "pin 3" 5V
DP42840-03 N7AHE DP46840-02 N7EGE DP52440-01 N7KFE
DP42840-04 N7AJE DP52440-02 N7KFF
Repair Flow Chart: Trouble Condition page 2
Green Power LED is on, but LCD backlights are not on.
Backlights do not turn on, or only turn on and back off.
Power LED turns ON.
But, LCD Backlight is not ON, or only
turned ON and then back OFF.
Is the 12V supplied from
Power Bd.? no: 0V
(see TABLE*1.0)
On Main Bd.
Is 5V supplied to "Power ON/OFF SW" no: 0V Main Bd. is not working.
(see TABLE*2.0) Replace "Main Bd."
yes:12V
yes: 5V
Replace: "Power Bd."
and "Wire Harness"
Is the 15/16/24V (if applicable) supplied no: 0V
from Power Bd. during LED ON time?
(see TABLE*1.1)
Unplug the cable from Power Bd. to Inverter
yes: 15/16/24V
Inverter Bd. is not
Bd..
working. Replace
Is the 15/16/24V supplied from Power Bd.
"Inverter Bd.".
yes:15/16/24V during LED on time?
or
(not applicable)
no: 0V
Power Bd. is not working.
Replace "Power Bd.".
On Main Bd.:
Is the "BL_ON" voltage (3.3V) no: 0V
supplied from Main Bd.?
(see TABLE*3.0)
Main Bd. is not working.
Replace "Main Bd."
yes: 3.3V
Confirm wire harness connection between Main Bd.
& Power Bd., and between Power Bd. and Inverter
Bd. note #1
Only on the DP52440, please order the SMPS in addition to the Inverter. This
SMPS has a HV transformer that may not be working. Change the SMPS first, if
Inverter Bd. or LCD Panel is not working. that does not fix the no BL problem, then change the Inverter.
1st: Replace "Inverter Bd."
If Inverter Bd. does not correct problem, then:
2nd: Replace "LCD Panel"
(TABLE *1.0) 12V Test Points
42" Models 46" Models 52" Models 12V on Main Bd. Confirmation Voltage
DP42840-00 N7AL DP46840-00 N7EK DP52440-00 N7KF Main K8B "pin 8" 12 V
DP42840-01 N7AM DP46840-01 N7EEE DP52440-01 N7KFE
DP42840-02 N7AFF DP46840-02 N7EGE DP52440-02 N7KFF
DP42840-03 N7AHE DP46840-03 N7EKE
DP42840-04 N7AJE
DP42840-07 N7AS
(TABLE *1.1) 15 / 16 / 24V Test Points
42" Models 46" Models 52" Models 15 / 16 / 24V on Power Bd Confirmation Voltage
DP42840-00 N7AL DP46840-00 N7EK Power K605 "pin 1" 24 V
DP42840-01 N7AM DP46840-03 N7EKE
DP42840-07 N7AS
DP42840-03 N7AHE Power CN4 "pin 1" 24 V
DP42840-04 N7AJE
DP42840-02 N7AFF DP46840-01 N7EEE DP52440-00 N7KF Power CN2 "pin 12" 42" & 46" = 16V , 52=15 V
DP46840-02 N7EGE DP52440-01 N7KFE
DP52440-02 N7KFF
(TABLE *2.0) Main Bd.: "Power ON/OFF SW" Test Points
42" Models 46" Models 52" Models 12V on Main Bd. Confirmation Voltage
DP42840-00 N7AL DP46840-00 N7EK DP52440-00 N7KF Main K8B "pin 1" 5V
DP42840-01 N7AM DP46840-01 N7EEE DP52440-01 N7KFE
DP42840-02 N7AFF DP46840-02 N7EGE DP52440-02 N7KFF
DP42840-03 N7AHE DP46840-03 N7EKE
DP42840-04 N7AJE
DP42840-07 N7AS
(TABLE *3.0) Main Bd.: "BL_ON" Test Points
42" Models 46" Models 52" Models BL_ON Command - Main Confirmation Voltage
DP42840-00 N7AL DP46840-00 N7EK DP52440-00 N7KF Main K8L "pin 3" 2.3 - 3.3 V
DP42840-01 N7AM DP46840-01 N7EEE DP52440-01 N7KFE
DP42840-02 N7AFF DP46840-02 N7EGE DP52440-02 N7KFF
DP42840-03 N7AHE DP46840-03 N7EKE
DP42840-04 N7AJE
DP42840-07 N7AS
Repair Flow Chart: Trouble Condition page 3
Green Power LED and LCD backlights are on, but no video or OSD.
LCD Backlights are ON.
But, TV has NO VIDEO or OSD.
On Main Bd.:
Is the 12V supplied
no: 0V
from Pwer Bd.?
(see TABLE*1.0)
Replace "Power Bd."
yes and "Wire harness".
Is power to T-CON supllied no: 0V
from Main Bd.?
(see TABLE*2.0)
Main Bd. is not working.
yes Replace "Main Bd."
Is LVDS Clock outputed?
(see TABLE*3.0) no: 0V or 1.1V constant
Main Bd. is not working.
Replace "Main Bd."
yes
Confirm LVDS cable connection.
And check for video/OSD again. If the clock output is OK, the
Main Bd. is normally OK, but can
not be 100% sure. If the T Con
Bd. & LVDS do not the correct
problem, please try the Main,
T. Cnt. Bd. or LCD Panel is not working. before ordering a panel.
1st: Replace "T. Cnt. Bd. & LVDS Cable".
If T. Cnt. Bd. & LVDS Cable do not
correct problem, then:
2nd: Replace "LCD Panel"
(TABLE *1.0) Main Bd.: 12V Test Points
42" Models 46" Models 52" Models 12V on Main Bd. Confirmation Voltage
DP42840-00 N7AL DP46840-00 N7EK DP52440-00 N7KF Main K8B "pin 8" 12 V
DP42840-01 N7AM DP46840-01 N7EEE DP52440-01 N7KFE
DP42840-02 N7AFF DP46840-02 N7EGE DP52440-02 N7KFF
DP42840-03 N7AHE DP46840-03 N7EKE
DP42840-04 N7AJE
DP42840-07 N7AS
(TABLE *2.0) Main Bd.: "T-CON Power Supply" Test Points
42" Models 46" Models 52" Models 12V on Main Bd.. Confirmation Voltage
DP42840-00 N7AL DP46840-00 N7EK DP52440-00 N7KF Main K5LV "pin 30" 12 V
DP42840-01 N7AM DP46840-01 N7EEE DP52440-01 N7KFE
DP42840-02 N7AFF DP46840-02 N7EGE DP52440-02 N7KFF
DP42840-03 N7AHE DP46840-03 N7EKE
DP42840-04 N7AJE
DP42840-07 N7AS
(TABLE *3.0) Main Bd.: "LVDS Clock" Test Points
42" Models 46" Models 52" Models LVDS Clock on Main Bd. Confirmation Voltage
DP42840-00 N7AL DP46840-00 N7EK DP52440-00 N7KF K5LV pin #33: Clock - Waveform will be
DP42840-01 N7AM DP46840-01 N7EEE DP52440-01 N7KFE K5LV pin #35: Clock + 200 - 450 mV
DP42840-02 N7AFF DP46840-02 N7EGE DP52440-02 N7KFF 74.25 MHz
DP42840-03 N7AHE DP46840-03 N7EKE range = 10-20ns/div
DP42840-04 N7AJE
DP42840-07 N7AS
note: The bandwidth of the oscilloscope and probe must be
at least 100 MHZ or higher to check if the clock pluse exists
or not
Repair Flow Chart: Trouble Condition page 4
Power LED turns OFF within 10 sec of Power ON, or LED cycles ON & OFF.
Power LED turns OFF within
10 sec of Power ON, or cycles ON & OFF.
On Main Bd.:
Is 5V supplied to "Power_SW" no: 0V
during LED ON time?
(see TABLE*1.0)
Main Bd. is not working.
Replace "Main Bd."
yes
Unplug cable from Main Bd
yes
to T.Cnt. Bd..
Is symptom changed?
T Con Bd. is not working. Main Bd. may
also not be working.
Replace "T Con Bd. & Main Bd."
no
Is the 12V-24V supplied from no: 0V
Power Bd. during LED ON time?
(see TABLE*2.0 & 2.1)
Power Bd. is not working.
Replace "Power Bd."
yes:
Unplug the cable from Power Bd. yes:
to Inverter Bd.
Is the symptom changed?
Inverter Bd. is not working.
Replace "Inverter Bd."
no:
Main Bd. is not working.
Replace "Main Bd."
(TABLE *1.0) Main Bd.: "Power ON/OFF SW" Test Points
42" Models 46" Models 52" Models 12V on Main Bd. Confirmation Voltage
DP42840-00 N7AL DP46840-00 N7EK DP52440-00 N7KF Main K8B "pin 1" 5V
DP42840-01 N7AM DP46840-01 N7EEE DP52440-01 N7KFE
DP42840-02 N7AFF DP46840-02 N7EGE DP52440-02 N7KFF
DP42840-03 N7AHE DP46840-03 N7EKE
DP42840-04 N7AJE
DP42840-07 N7AS
(TABLE *2.0) 12V Test Points
42" Models 46" Models 52" Models 12V on Main Bd. Confirmation Voltage
DP42840-00 N7AL DP46840-00 N7EK DP52440-00 N7KF Main K8B "pin 8" 12 V
DP42840-01 N7AM DP46840-01 N7EEE DP52440-01 N7KFE
DP42840-02 N7AFF DP46840-02 N7EGE DP52440-02 N7KFF
DP42840-03 N7AHE DP46840-03 N7EKE
DP42840-04 N7AJE
DP42840-07 N7AS
(TABLE *2.1) 15/16/24V Test Points
42" Models 46" Models 52" Models 15 / 16 / 24V on Power Bd Confirmation Voltage
DP42840-00 N7AL DP46840-00 N7EK Power K605 "pin 1" 24 V
DP42840-01 N7AM DP46840-03 N7EKE
DP42840-07 N7AS
DP42840-03 N7AHE Power CN4 "pin 1" 24 V
DP42840-04 N7AJE
DP42840-02 N7AFF DP46840-01 N7EEE DP52440-00 N7KF Power CN2 "pin 12" 42" & 46" =16 V , 52=15 V
DP46840-02 N7EGE DP52440-01 N7KFE
DP52440-02 N7KFF
Notice
CORRECTION PRODUCTION CHANGE
SERVICE FLASH ADD INFORMATION FILE NO.
Please add this notice to the Service Manual listed below. REVISION 0
Category: COLOR TELEVISION Date: AUGUST / 17 / 2010
Model: DP42840 Effective from : Chassis No. P42840-02
Destination: U.S.A. / CANADA REF : No. SM780171-02
NOTE: Match the Chassis No. on the unit's back cover with the Chassis No. in the Service
Manual. If the Service Manual Chassis No. does not match the unit's, additional Service
Literature is required. This chassis is similar to Chassis No. P42849-00. Only the
difference Service Information is given in this manual. For detailed Service Information,
refer to the Original Service Manual and Notices for Chassis No. P42849-00 used in
Model DP42849 (SM780157).
SERVICING SHOULD BE PERFORMED BY ONLY TRAINED AND QUALIFIED SERVICE PERSONNEL.
1. IN THE SERVICE ADJUSTMENTS
PAGE 4 ON-SCREEN SERVICE MENU
Item No. 088 OP2 Data should be changed from 24h to 23h in the table and in Note 2.
2. IN THE CHASSIS ELECTRICAL PARTS LIST MISCELLANEOUS
The reason for change.
A : Misprint B : Quality Reliability C : Standardization
D : Design E : Add as a possible sub F : Schematic location change
G : Purchasing Request
Page & Interchange-
Schematic Part No.
Section Location
Description Q'ty ability Reason
Old CEXLB1V471VDN ELECT 470U M 35V 1 NO
C1672 ------------------------------------------------------------------ D
New N/A NOT USED 0 NO