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Confidential
For Authorised Service Agents Only Ref No: MQM0135DG180216REV1
TECHNICAL INFORMATION
A BG CY E FL I LT MD NL S TR Date
AL BIH CZ EST GB IRL LV MK P SK UA 25/01/2016
AND BY D F GR IS M MNE PL SLO Country Reported
B CH DK FIN H L MC N RO SRB Germany
Product Category: Microwave Oven - Inverter Models
Subject: Inverter transformer overheating
Model(s) Affected: Please see the tables below
Symptom / An abnormal arcing noise or burning smell is detected during operation.
It may be that there is blackeing on the transformer on the inverter PCB.
Cause:
Please see Fig. 1 for an example.
Remedy / This modification applies to all units in the following serial number ranges:
Method: 5*65****** OR 5*75******
Replace the inverter PCB.
Fig. 1: Example of inverter PCB blackening
NOTE 1: When the inverter is replaced as a precautionary measure on all units received for any repair
if the serial number is in the above range.
In these cases, please use the following IRIS codes:
Symptom Section Defect
Condition Repair
Area Type Code Area Code Area Code
1 1 8 185 211 2 Y P
NOTE 2: If the unit is repaired specifically for this issue, please use the IRIS codes below.
Model Series Part Number Model Series Part Number
NN-GD3x1 NN-CT5x5
NN-DF3x3 NN-CD5x5
Z606YBH20GP
NN-DF385 NN-CS8x4
Z606YBA00QP
NN-SD2x1 NN-CF8x3
NN-GD4x2
NN-GT4x2
Warranty Claims - Please use the following IRIS and Activity codes
Activity Codes: Guarantee Code Activity Location Stock Indicator
(UK Only) A R W D
Symptom Section Defect
Condition Repair
IRIS Codes: Area Type Code Area Code Area Code
1 1 4 142 X1C S A2
Note: Failure to use the correct IRIS and Activity codes may result in the claim being rejected
Document No: MQM_TI
Panasonic 1 of 1 Rev: 12.00 DG110612