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Confidential
For Authorised Service Agents Only Ref No: MQM0081DG190412REV2
TECHNICAL INFORMATION
A BG CY E FL I LT MD NL S TR Date
AL BIH CZ EST GB IRL LV MK P SK UA 04/04/2012
AND BY D F GR IS M MNE PL SLO Country Reported
B CH DK FIN H L MC N RO SRB UK
Product Category: Plasma IDTV / LCD IDTV
Subject: Analogue RF audio hiss
Model(s) Affected: Please see the list below
Symptom / When the set is tuned to the analogue RF output of a satellite receiver (STB) a hiss can be
heard on the audio.
Cause:
Remedy / This modification applies to all serial numbers prior to: **-2220001
Method: Change the setting of Bit 0 in Option Byte 4 from "0" to "1":
(X = Do Not change)
Before After
Bit No: 7 6 5 4 3 2 1 0 7 6 5 4 3 2 1 0
Data: X X X X X X X 0 X X X X X X X 1
Plasma LCD
TX-P42/50GT50B TX-P50/55/65VT50B TX-L32/37/42/47/55/60ET5B TX-L42/47ET50B
TX-P42/50UT50B TX-P42/50/55/65ST50B TX-L42/47/55WT50B TX-L32/37/42/47E5B
TX-P42/50XT50B TX-L42/47/55DT50B TX-L42E5BTS
Do NOT change any other setting - The television may be damaged
Adjustment Procedure
1. Turn on the TV.
2. Enter service mode.
a. Press and hold the "Vol -" button on the television.
b. Whilst holding the button on the television, press the "0" button on
the remote control 3 times.
- A screen similar to Fig. 1 will be displayed.
3. Press either "1", or "2" on the remote control until a screen similar
to the one shown in Fig. 2 is displayed.
Fig. 1 Fig. 2
Warranty Claims - Please use the following IRIS and Activity codes
Activity Codes: Guarantee Status Repair Type Location Source
(UK Only) A U F D
Symptom Section Defect
Condition Repair
IRIS Codes: Area Type Code Area Code Area Code
D 5 4 542 2 APA 3 14 1
Note: Failure to use the correct IRIS and Activity codes may result in the claim being rejected
Document No: MQM_TI
Panasonic 1 of 2 Rev: 11.00 DG020410
Confidential
For Authorised Service Agents Only Ref No: MQM0081DG190412REV2
TECHNICAL INFORMATION
4. Press either "3", or, "4" on the remote control until a screen similar to the one shown in Fig. 3 is displayed.
- Ensure that "OPT 4" is displayed.
5. Press the "Vol +" button on the remote control to change the value from "0" to "1".
- The data text will change to red. (see Fig. 4)
6. Press the "OK" button on the remote control to store the change.
- The data text will change back to black. (see Fig. 5)
7. Using the power button on the television, turn the set off, then back on.
Fig. 3 Fig. 4 Fig. 5
;
Warranty Claims - Please use the following IRIS and Activity codes
Activity Codes: Guarantee Status Repair Type Location Source
(UK Only) A U F D
Symptom Section Defect
Condition Repair
IRIS Codes: Area Type Code Area Code Area Code
D 5 4 542 2 APA 3 14 1
Note: Failure to use the correct IRIS and Activity codes may result in the claim being rejected
Document No: MQM_TI_CONT
Panasonic 2 of 2 Rev: 1.00 DG020412