DENON Service Bulletin DZ10-165 free download

File name Service Bulletin DZ10-165.PDF

100 Corporate Drive Mahwah, NJ 07430 Service Bulletin No. : DZ10-165 Date: November 1, 2010 _____________________________________________________________ Model: RCD-N7 Subject: Correction of the Firmware via DPMS (D&M Product Management Server) and CD-R. Countermeasure is applicable only upon claim from the customer. Symptom: 1) To add the "DENON Remote App" function for iPhone/iPod. 2) Countermeasure for failure. 2)-1 The unit plays the First file of the First folder when push "ENTER" button after select an folder during playback a data CD in "Folder mode". 2)-2 Some characters are piled up and displayed when pushing the SDB button after push a clock button after set the SLEEP TIMER. Solution: We corrected the firmware so that no malfunction occurs. Updating the firmware (Refer to the Instruction Manual.) 1) Turn the Power Supply of the unit off. 2) Connect the Ethernet terminal of the unit to the Network line by Ethernet straight cable. (Don't use Ethernet cross cable.) 3) The connection of the network recommends the Ethernet cable for certain update. 4) Turn the Power Supply of the unit on. 5) The unit sets the Internet. It wishes waiting for about two minutes until customer's router ends the setting. Caution: The update doesn't succeed when the customers set cannot connect to the Internet correctly. In this case, please confirm the internet environment of the customer house. Whether it is able to receive Internet radio correctly or not can be used to judge whether the Internet is connected. There are some problems under the internet environment when the Internet radio can not be received. ______________________________________________________________________________________ CONFIDENTIALITY NOTICE: The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their employees. This document may contain information that is privileged, confidential and may be protected from disclosure under applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss resulting from the misuse of the information contained in this document. 6) Press "MENU" button on the front panel and indicates the GUI menu. 7) Press "CURSOR" button. 8) The GUI indicates, "OTHER" > "Firmware Update". Caution: The update interrupts when it is not possible to connect it with the Internet correctly. In this case, please do from 1) again. 9) Select the "Start" on GUI. 10) Press the "ENTER" button. 11) The firmware will start updating. Caution: When the firmware update starts correctly, the GUI and the audio signal, et