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Maintenance and Service Guide HP Pavilion Widescreen Notebook zt3000 HP Compaq Business Notebook nx7000 Compaq Presario Widescreen Notebook PC X1000 Document Part Number: 325388-002 October 2003 This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensive information on identifying notebook features, components, and spare parts, troubleshooting notebook problems, and performing notebook disassembly procedures. © 2003 Hewlett-Packard Development Company, L.P. Microsoft® and Windows® are U.S. registered trademarks of Microsoft Corporation. Intel®, Pentium®, and SpeedStep® are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. SD Logo is a trademark of its proprietor. Bluetooth® is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Maintenance and Service Guide HP Pavilion Widescreen Notebook zt3000 HP Compaq Business Notebook nx7000 Compaq Presario Widescreen Notebook PC X1000 Second Edition October 2003 First Edition July 2003 Document Part Number: 325388-002 Contents 1 Product Description 1.1 1.2 1.3 1.4 1.5 1.6 Models. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1­2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1­22 Clearing a Password . . . . . . . . . . . . . . . . . . . . . . . . 1­24 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . 1­25 External Components . . . . . . . . . . . . . . . . . . . . . . . 1­26 Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1­36 2 Troubleshooting 2.1 Computer Setup and Diagnostics Utilities . . . . . . . . Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . . Selecting from the File Menu . . . . . . . . . . . . . . . . . . Selecting from the Security Menu . . . . . . . . . . . . . . Selecting from the Advanced Menu . . . . . . . . . . . . . 2.2 Troubleshooting Flowcharts . . . . . . . . . . . . . . . . . . . 2­1 2­2 2­3 2­4 2­5 2­7 3 Illustrated Parts Catalog 3.1 3.2 3.3 3.4 3.5 3.6 3.7 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3­1 Notebook Major Components . . . . . . . . . . . . . . . . . . 3­2 Miscellaneous Plastics Kit Components . . . . . . . . . 3­10 Miscellaneous Cable Kit Components . . . . . . . . . . 3­12 Miscellaneous Doors/Covers Kit Components . . . . 3­13 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3­14 Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3­15 Maintenance and Service Guide iii C