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CONFIDENTIAL CSV-1
Sony Service Company
National Technical Services Service Bulletin
A Division of Sony Electronics Inc.
Park Ridge, New Jersey 07656 TV Products
Model: KV-20FS12, KV-20FV12, KV-24FV12 No. 493
Subject: Mis-Operation of the V Chip Date: August 8, 2000
Symptom:
(117X) Some V chip features will not operate or be selectable. There were units released
from the factory that were set to Canadian V code settings.
SOLUTION: Put the unit into the Service Mode using the remote. (Display, 5, Volume +, Enter.)
Use the 4 or 1 remote buttons to obtain the ID-3 setting location.
1. Change the value of ID3 from 50 to 18, by using the 3 or 6 button on the remote.
2. Save the change by pressing the mute and enter button on the remote.
3. The text should turn red. To confirm the change press on the remote the 0, then enter buttons.
Confirm ID3 value is 18.
Reference: FPR-V1776 PRINTED IN USA