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Service Bulletin
SB Number: SB COM-005 Creation Date: 18/03/2010
Compatibility between older system firmware and newer flash
Subject:
memory
FS-820/920/1030D/2000D/3900DN/4000DN/6950DN/1100/1300D/
Model: 1350DN/2020D/3920DN/4020DN/6970DN, FS-C5100DN/5200DN/
5300DN/5400DN
Please note that the newer flash memory on the main board (Spansion or Numonyx) is not supported by older
versions of the system firmware.
Therefore please be sure that the system firmware is at least upgraded to the versions mentioned in the table below.
When the system firmware does not support the flash memory on the main board, the flash memory can not be
recognized and the machine can not operate. Older flash memory then Spansion and Numonyx is supported by later
system firmware versions.
System firmware and supported flash memory
Model System firmware version Manufacturer name
FS-820 S2FV_3000003001 Spansion
FS-920 S2FW_3000003001 Spansion
FS-1030D 2G6_3000004001 Spansion
FS-2000D S2F8_3000.004.001 Spansion
FS-3900DN/4000DN S2F9_3000.006.001 Spansion
FS-6950DN S2F7_3000.003.001 Spansion
FS-1100/1300D 2HS_3000003001 Numonyx
FS-1350DN 2H4_3000.004.002 Numonyx
FS-2020D/3920DN/4020DN 2J0_3000.004.002 Numonyx
FS-6970DN 2J5_3000.002.001 Numonyx
FS-C5100DN/5200DN/5300DN 2HN_3000005016 Numonyx
FS-C5400DN 2HG_3000005017 Numonyx
Compatibility of the old and new flash memory and the old and new firmware
Old firmware New firmware
Old flash memory O O
New flash memory X O
O: Compatible
X: Incompatible
KMIS Service Department, Kyocera Mita Europe Page of A027 / SB COM-005